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Here at Brandedd Creative, we value our time and yours. Therefore unfortunates, refunds on projects already started are not allowed.
If for any reason your project is not completed during the discussed timeframe, we have no issues on issuing a partial refund.
If for any reason your project has not been started, we will issue a full refund.
To avoid any confusion please pay attention to timeframe listed in proposal.
Upon receiving inquiry/deposit, you will receive an email layout out project proposal and timeline, contract, and questionnaires and checklist.
Payment Plans are discussed in timeline and will determine project rollout.
Upon final payment, you are issued all print ready files and logo and branding ownership and files.